Ridiculous thievery. It has been over 2 months. My refund from federal was due to come today and 1000's short of what federal refund site says it is. While that deposit most commonly would be the Federal refund (if you chose to pay fees out of the refund), but did you also expect a stimulus payment of $3,900 by any chance? I just received a deposit of frickin $19. This is unacceptable & inaccurate. for their personalized refund status and can reviewTax Season Refund Frequently Asked Questions. Since you're posting in this thread, I'll assume you chose to pay your TurboTax fees out of your Federal refund, and that you received the $507 with a description "Tax Products PE3 SBTPG" (or similar) as mentioned in the thread title. It also shows their business hours. We'll help you get started or pick up where you left off. If you have no luck reaching the IRS, you can try contacting the IRS Taxpayer Advocate Service for your area. I have read several of the comments and did research. If you need to, you can phone SBTPG to inquire about the deposit and ask them if it was a Federal refund or a stimulus payment. Is your account a bank account or a prepaid debit card account? I looked on SBTPG website and it indicated that it was probably due incorrect information or unusual activity on my SSI number. They are especially prone to help if you have an economic hardship. Or does it also say "Tax Products" and/or SBTPG? If you filed on paper, check Wheres my refund? In most instances, no further action is needed but you may check Wheres my refund or you can view your. I have life lock and I have a clean SSI according to them. I'll assume that since you are posting in this thread, that you chose to pay your product fees out of your Federal refund and that you have received a deposit from Tax Products PE4 SBTPG (or a variant of that). what is this? The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected. Unprocessed individual returns include tax year 2020 returns such as those requiringcorrectionto the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). At that page choose the "For Taxpayers" portal, then on the next page choose "Check with TPG.". The system said due to COVID-19 , your fees are waived and will not charge any. I went to go check my refund in my bank account and it is coming from a company called TPG PRODUCTS DES:SBTPG LLC and is $200 less than it should be. It has been a failure on their part. In any case, if they reduced it, they should send you a letter in 3 or so weeks explaining why. If you have any Questions you can call the (BFS) Bureau of Fiscal Service . All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. vettedparty to do business with. That bank is only involved if you used a paid version of the software and then chose to have your fees deducted from your federal refund. At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate. I have used that payment option before without any issues. Did the information on this page answer your question? I received a deposit from tax products pe sbtpg llc but it was not the full amount i was to get. It is not possible for TurboTax to speed up the IRS for you. You complete your tax return by finishing all3 Stepsin theFilesection. https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/ef https://ttlc.intuit.com/questions/1900596-what-is-the-refund-processing-service">https://ttlc.intuit What is Form 1065, U.S. Return of Partnership How do I claim the Qualified Business Income D How do I enter a 1099-K in TurboTax Online? What you should do:In most instances, no further action is needed but you may check Wheres my refund or you can view youraccount. Charging me over $100 for 1040EZ form. Im not understanding why on my turbo tax app it doesnt say or show that my refund was sent but I got money on my card I gave turbo tax. why is my refund 125.00 short from the 1973.00 I was to get? The description for the deposit often says something like Tax Products PE1 or something similar. Yes. In addition to the product fees and possible sales tax, there is a $40 service fee for that payment option ($45 for California filers). Also I wasnt supposed to be charged fees, thats the whole point of me saying this. What is the problem? Im having the same issue. https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue, Tax Season Refund Frequently Asked Questions. Ironically, that would also equal a round number of $3900. I wasnt supposed to be charged fees! Fees? I just noticed you're posting in 2 different threads on the same subject. So the next time you see tax products pe1 in your report, you most likely had your tax return filed by an outside firm like Jackson Hewitt or thru software like Turbo Tax/TaxAct. Why is the amount that turbo tax said it was going to send, not the same amount that has been deposited into my account? Personally, my bars didn't change to "sent" until 3-4 days after I got my deposit, but it did provide me an expected deposit date a few days ahead of time. If so, only the Federal refund goes through SBTPG. Those are all good things to check. TurboTax would have sent several emails to you before they took the money out of your account. Did the IRS WMR tool give you an expected deposit date, even if the bars at the top didn't yet say "sent?" A lot of people are reporting they are having trouble getting answers or being able to reach TurboTax at all. They are shady shady. This is mainly a user community forum, so no one here will know exactly what you received or didn't receive and why. They charged me $ 59.95 for a "software upgrade" in order to send my return electronically. For your original Federal refund you submitted, go by the figure on your Federal Form 1040, Line 35a. I figured it out from the deposit into my account and several other sources. to receive guidance from our tax experts and community. Thank you. last time I use turbo tax. The funds were sent to SBTPG and 481.76 of the total was deposited into my account. Once your federal return has been accepted by the IRS, You need your filing status, your Social Security number and the exact amount. Real experts - to help or even do your taxes for you. Why did I only get $1800.40????? What do TAX PRODUCTS PE4 SBTPG LLC means? what was this deposit for? @FatherCarrozza That is a 600 difference. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. If not, I've provided a link below. It may show there what they received from the IRS and how much in fees they took out. It said $230 to file. That is the descriptor for the intermediary bank that handles that process. I'm not familiar with that. The total refund was about 1600.00 . So if you have the tax products pe1 reflecting on your bank account, you can get in here to find out what it means. Taxpayers can file taxes online through tax software like TurboTax. I still have not received my federal refund. why is there an extra $39.99 charged outside of whats already been listed? Who do I contact regarding the Remainder of My Refund? Your ONLY source of information about your refund now is the IRS. I just don`t understand !! So my tax return should of been $544. So why is my return $500 less? You can contact them SBTPG, toll-free, at1-877-908-7228or go to their secure websitewww.sbtpg.com. Does anybody know what is going on here? We don't know what the shortage "over $1200" refers to, but based just solely on the amount, a possible guess is possibly something stimulus-related (Stimulus 1 or 2). Please dont file a second tax return or contact the IRS about the status of your return. Is the missing amount explained by a state refund that you haven't yet received? We'll help you get started or pick up where you left off. For your privacy and security, please do not post personal info in this public forum. https://ttlc.intuit.com/community/taxes/discussion/re-this-is-the-descriptor-for-the-intermediary-co After some thorough digging I have discovered that my return and deposit were off ($977.00) is because of the unemployment benefit my wife recieved (one week and some change) during the 2020 year as part of the original Stimulus package. IRS Surprise Money Issued As People Find Tax Refund Deposits in Bank Accounts. That has happened to some people. We can tell you how to contact SBTPG (Tax Products Group) and ask them if you don't know what the deposit from them was for. A state refund comes directly from the state tax agency. I was told that is what to get. If that deposit from Tax Products Group wasn't your Federal refund (minus the product fees and service charge), then it's not clear what it was for. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Ask questions and learn more about your taxes and finances. It can take the IRS "Where's My Refund" tool a while to catch up. They are the 3rd party bank your refund has to go thoughso they can take the fees of of your refund. reply by email or better yet call me or give me a number to call. Check this IRS "Where's My Refund" tool to see if your Federal refund has been released and sent. Any and all help is greatly appreciated. Then click onPrint, save or preview this year's return. The refund is from Santa Barbara Tax Products Group. Just federal and state plus sales tax? You have clicked a link to a site outside of the TurboTax Community. https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. When I filed my taxes I put that I didnt receive my stimulus but then the very next day it was deposited in my account so the IRS adjusted my refund to 8950, they even sent me a letter letting me know the adjusted amount. In that circumstance the IRS sends one's Federal tax refund to one's temporary account at SBTPG's bank, and . If it was the IRS that reduced your refund, there may be a message in the "Where's My Refund" tool if it was due to an offset. Hand off your taxes, get expert help, or do it yourself. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. What is that for or what line item was adjusted if any. Please click here to learn more about the Offset Program. Cookie Notice This will take you back to the 2019 online tax return. They took out $109.00 from my account, and no refund yet?? what is the shortest possible time for an eft to reach my bank? It is possible for SBTPG to receive and pass along a stimulus payment as a "refund" in some instances. for information regarding your refund. First choose your language. This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund.This option also has an additional charge from the bank that processes the transaction. 877.908.7228. How do I file a nonresident state return? There are only 2 places that can touch your Federal refund before it ends up in your bank account (or card)--the IRS and if you chose the option to pay TurboTax fees out of the refund, a third-party company SBTPG's bank. OUTRAGEOUS. If not, you need to provide some info. If you don't pay they will debit your account. And is your Federal refund on your Federal return Form 1040, Line 21a approx. I only received 4k back from 10k. Once your federal return has been accepted by the IRS, only the IRS has any control. If necessary after that, you can speak to the IRS. SBTPG also has a contact phone number on their website. . Hand off your taxes, get expert help, or do it yourself. Use the Taxpayer portal at: Actually, on second thought, that might still not resolve the question, since if SBTPG receives a payment from the IRS that they can't identify as a refund or a stimulus payment, their website says they will process it as a refund and subtract the fees, and send it on to your bank. Were working hard to get through the backlog. Real experts - to help or even do your taxes for you. Note -Once a tax return has beenAcceptedby the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. Santa Barbara Tax Products Group-they are the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. If i was forced to pay turbo tax the fees directly because my federal return was taking longer than 3 months to recieve from IRS then why is thisSBTPG sending me a refund that is almost $2,000 less than the refund I was supposed to be getting back?
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